CUSTOMER DELIVERY SERVICE
If you want your plants, compost, trellis and products to be delivered, Johnathan can do it for you !
Our long serving driver will carefully transport your precious cargo to kerbside next to your home .
Please note, we do not take goods through premises.
You can arrange delivery at the till when you purchase your goods or if you are unable to visit us we can take your order over the phone – select option 4 when you phone us on 0207 387 7080.
There is a charge for delivery dependant on your postcode. We generally need a days notice to arrange the delivery.
Please note, we do not give any time slots.
Johnathan is delivering all over London and we deliver roughly between 9:30 am and 4:00 pm . Most days Johnathan gets his deliveries done quite quickly but it’s possible that you might need to wait in all day…
The only ‘slot’ we give is ‘First Delivery’ so you can ask for first delivery when you arrange the service . Obviously there is only one First Delivery slot per day – and that could be anywhere in London !
Johnathan then organises his route following on from the first delivery so even though you might be ‘just around the corner’ from the garden centre, your delivery might be the last on his route!
You can ask us to arrange for Johnathan to phone you first thing in the morning on the day of delivery to give you a very rough estimated time of arrival once he has organised his route – of course this could be any time in the day and is only a very rough estimate – if you drive in London you will know that traffic can be very heavy and can cause delays. You will need to be there to accept the delivery.
We deliver every day apart from Wednesdays and Sundays .
If you visit the centre and need same day delivery we can organise a local taxi company to take you and your products home. Just ask at the till and we will organise this for you.
Johnathan – Our long serving, reliable driver.